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My name is Rosa Capella, on 11/29/12 I visited the Toys r us store in Cutler Bay Florida. I needed some assistance from an employee. I was interested on buying a pair of monster high slippers to for my 7 yr old daughter for christmas but I could'nt find her size so I decided to press the button for customer service, I waited around 15 minutes or more, finally an employee by the name of Lisa Fry and not only she didn't help us she didn't even look at me she should get fired disrespectful.

Monetary Loss: $9.

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