I visited Toys R Us to purchase items advertised on sale in their add buy one get one 50% off. It took me less than 5 minutes to shop.
One hour to check out. Out of the 18 registers they had only one was open. I stood in line behind 7 people. THEN my items rung up at the wrong price and I had to go get the sign off the shelf to PROVE the correct price.
THEN they had computer problems and I could not get a gift reciept. The worse was after leaving Toys R Us I found out that they had not bagged two of my items. I had to make a separate trip back to the store. The manager told me to go check the parking lot and made me feel like I was trying to pull a scam and get some free stuff.
I found the two items at the register I was checked out at. The cashier had failed to give me the items.
WOW...Poor experience...5 minutes to shop 1 hour to check out 30 minutes to make a separate trip back to correct their mistake . I will NEVER SPEND MONEY AT TOYS R US AGAIN.
Review about: Toys R Us Manager.
Monetary Loss: $50.