Jeannette, Pennsylvania
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I recently placed a rather large order on line and bought 2 barbie junior laptops, because they came with a FREE piece of Luggage. Only to be told I did not put it in my cart. Last year I was told that

the item I ordered with a free gift was sent but the FREE gift was out of stock. Why would you not want something that is supposed to be free. I really do not think I will shop at Toys R Us anymore..

I called to talk to a manager only to be told they were ALL busy and would get a call back in the next 24 hours. I am not happy at all.

Sandy Heide

Review about: Toys R Us Manager.

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