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2.0

I sent a message to Toys R Us on both Faceback and Twitter thinking they might reply and be helpful. Nothing!

Toys R Us needs to institute a one toy policy for toys that are super hot this year. Like Jaks Max Tow Truck. My niece's husband went to the store in Indy Thurs morning and saw a guy buy the SIX (that my nephew's husband had just received an alert about) and this guy then sells them for huge markups on eBay and same guy has bought several before. The manager of the store said there was nothing he could do...oh yes, there is!

So not fair to the little boy who only wants this tow truck for Christmas. Can you please help!??

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Toys R Us Cons: Customer service.

Location: Indianapolis, Indiana

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Quanasia Fbj

If you really loved your nephew you would go out of your way to buy them on Ebay even if it costs more. Guess you do not love your nephew that much.

They do not have to limit sales just because your nieces husband decided to leave his Christmas shopping to the last minute.

If he really loved his son he would not care how much he has to pay for the toy. Guess he does not love his son.

Guest

Sometimes you don't get what you want. It's life.

Why should a store lose out on potential sales just in case someone else wants it? This doesn't make sense to me.

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