I bought some diapers. There were supposed to be 126 in the box, but there were only 84.
I phoned the number on the side of the box (the manufacturer) who promised to look into it. I phoned them three more times, still nothing. In the meantime I also complained to customer service at Toys R Us who promised me that someone would call me. They didn't.
I phoned again. They offered me a $25 gift card (which I am still waiting for) but I just want my money back, I don't want to ever shop in Toys R Us after this experience as I don't trust them. Also, the same day my son was given a gift from Toys R Us. It says on the box it needs only 2 batteries.
It doesn't, it needs 3. Everything with Toys R Us on the side is garbage and untrustworthy.
They are only interested in ripping off the consumer. Boycott them.
Monetary Loss: $25.