Toys R Us - Not happy with service will not shop there again.
Went on line you told me it was in stock it wasn't on the shelf it took me nearly 30 mins to get any help from staff can't believes a good company like this keeps customers waiting this long.I will not use them again.There was about 6 customers waiting with complains and they all said they had been waiting about 30 mins.Would pay extra at another store and get a lot better service.Not happy staff couldnt be bother the only two that helped was a lady on the till and the warehouse manager.The customer service desk was complete rubbish they just didn't want to know
Reason of review: Poor customer service.
Toys R Us Cons: Customer service was rubbish.
Location: Birmingham, England
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Online, not on line! You should try working in a big box store like Toys R Us and see how easy it is! :)