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1.5
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Advertised vs Delivered
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Diversity of Products or Services
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I ordered some tablets on line for x mas for my two youngest kids was told by email it would get there on a Friday come to find out it was already delivered a day b4 what they told me to expect for a email saying it was delivered luckily I had been home the day they said it was delivered which it wasn’t delivered I had been home all day and nonething came I called customer service and asked where my packages were they said it said delivered I explained that I was home and I hadn’t received anything so the lady was very helpful and explained to me that mayb it was sent to rong address so she sends me a replacement order which was great but come to find out my replacement order was delivered and still nothing and it’s 3days till x mas I call the shipping company from fedex they tell me to call toy r us I call toy r us They say they don’t have it to call fedex I’m like I already did I am getting the run around from toy r us it’s 3day till x mas n I have to wait 7 day from toy r us to get a email to see what happens next so now here I am no big gift for my kids to open on x mas thanks toy r us marry x mas to you well I wait for a email from u guys to see where my order is

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