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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I ordered some tablets on line for x mas for my two youngest kids was told by email it would get there on a Friday come to find out it was already delivered a day b4 what they told me to expect for a email saying it was delivered luckily I had been home the day they said it was delivered which it wasn’t delivered I had been home all day and nonething came I called customer service and asked where my packages were they said it said delivered I explained that I was home and I hadn’t received anything so the lady was very helpful and explained to me that mayb it was sent to rong address so she sends me a replacement order which was great but come to find out my replacement order was delivered and still nothing and it’s 3days till x mas I call the shipping company from fedex they tell me to call toy r us I call toy r us They say they don’t have it to call fedex I’m like I already did I am getting the run around from toy r us it’s 3day till x mas n I have to wait 7 day from toy r us to get a email to see what happens next so now here I am no big gift for my kids to open on x mas thanks toy r us marry x mas to you well I wait for a email from u guys to see where my order is

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