Toys R Us - PAID IN STORE - TIME SQUARE - GOODS NOT RECEIVED
We visited NYC in March 2015 , we are from South Africa.
I ordered and paid for 3 super hero dolls for my 3 kids.
I was told that i will receive the goods in 6 weeks.
To date i have received nothing. I tried contacting them , their response was that they make use of an independent courier company , and they cant trace my order. It is not their problem .
It is ridiculous , I paid for the goods and the shipping, and i have not received my goods. I didn't order online, i did it in store. It is the responsibility of TOYS R US that they make use of a proper courier .
I WANT MY MONEY BACK, But they dont even reply to my mails anymore .
Reason of review: Problem with delivery.
Monetary Loss: $300.
Preferred solution: Deliver product or service ordered.
Location: Pretoria, Gauteng
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content