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Toys R Us - Gifts cards refund

I need yhat u guys contact me for have a credit or refund my gift cards 214) 780-8773my name is sindia garcia
1.0
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#1259907
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Toys R Us - ***

Toys r us. A messed up company. They will lie to there bank and credit company. About people accounts. I understand that are closing but they don’t have to ruled there paying customer. I just everyone know what they are doing. They r hurting people credit. When I talked to toys r us. They will blame the bank and Not admit that they in the fault. What a *** company.
#1254303
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Toys R Us - Gift card

I had my toysrus gift card and went to redeem yesterday and they said gift cards are not more allowed . It’s such a pathetic situation of not letting us use the card which we bought before .
#1243239
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Called the store in thornton Colorado and was left on hold for 30 minutes called back and nobody answered phone at 4 in the afternoon. No wonder they are closing the doors the customer service sucks with these people. Serves them right.
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Anonymous
Nunya

Lmao maybe no one answers the phone around 4 pm because they help the customers that go in instead of calling on the phone! If you want to know about anything in the store it’...

1.0
#1223551
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Toys R Us - Awful company

Long wait times useless people answering calls my time has been royally wasted
1.0
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#1219308
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Toys R Us - My friend didn’t get LEGO pieces

MY FRIEND WAS PUTTING TOGETHER A LEGO FRIENDS SET AND SAW SHE WAS MISSING PIECES AND GOT MAD GIVE MORE DIRECTIONS ON HOW TO OUT ON SWING FOR STEPHANIES HOUSE SHE IS RETURNING TMRW
#1207630
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Toys R Us - Didn’t get all my LEGO stuff

i didn’t get all my LEGO stuff that’s basically CHILD ABUSE so I’m returning it and the you will never see me ever again in your life YOU ARE THE WORST
#1207629
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On 2/12/2018, I purchased two items off of my friend's baby shower registry online. I checked out using PayPal and selected my home address as the delivery address. An hour later, I checked my confirmation email and noticed that it was instead being shipped to my...
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Anonymous
dee

The same thing just happened to me! What website makes you choose a shipping address for EACH ITEM separately. That's insane! Now, my friend is getting some of her items deliv...

1.0
I didn't like
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  • Shipping item
#1188821
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Toys R Us - Order Cancelled Twice

I placed an order for a Graco Double Stroller they cancelled my order twice the first time my bank blocked my transation and the second time they said that the billing address wasnt corret which I don't believe because they were able to charge my card twice. They kept me on hold for over 2 hrs with no resolution.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1173667
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(My letter to Toys R us) I am writing today to complain of the poor service I received from your company on January 10, 2017. I placed an order on 1/04/2017 using a gift card for Black Chicago Bullet Speed Skates for my 9 year old son (item #: 6688272). As my son...
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#1167590
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