Not resolved

I will never buy online from Toys RUs again. We ordered on November 30 and was told it would take 6-9 days to get here.

It is 14 days later and it still has yet to be shipped. It was for my kids Christmas presents. They are going to be extremely disappointed.

I have called numerous times and it seems no one can explain why it hasn't been shipped yet. They tell me it is in the warehouse and should be shipped anytime

This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Toys R Us. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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