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My son is in the Military so I do not live in the same state as my grandchildren. I ordered two Easter Baskets online for delivery that said both were in stock but not available for in store pick up or I would have chose that option and they could have picked them up at the store in North Carolina.

So I ordered for delivery and one basket came and I received an email that the other basket had been cancelled and was unavailable.

So one of my grandchildren got a basket and the other one didn't. So disappointed and customer service was rude and unapologetic-just says it happens!

Reason of review: Order processing issue.

Toys R Us Cons: Never received item.

Location: Lexington, Kentucky

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