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Toys R Us has a sales flyer and web page that states "Buy one, get one 50% off on all video games". Apparently that wasn't the case for the four games I tried to order.

Customer service told me that it was only for select games. Why use the word "all" then? At least add "on all of these particular games". I tried to go online at midnight for this deal (having seen the circular) but the sale wasn't on the webpage then.

Next I tried online with no luck. I can imagine there are a lot of upset customers at the store today.

Monetary Loss: $50.

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