Horrible customer service! I bought a tent for my kids my kids are 1 and 1 and a half and they didn't know how to play with the tent barely used only opened it they didn't like it and wanted to return it she laughed in my face the employee and manager and they said any open thing open can't be return nothing that is their new policy lolll it's a *** baby store it wasn't broken or anything it was a tent.
That wasn't even the point it was their attitude and the way they went about it. I spend hundres of dollars I will never ever be returning ever again I'll shop in target or somewhere else
Review about: Toys R Us Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.