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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
Value for money
Warranty
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1 comment

Horrible customer service! I bought a tent for my kids my kids are 1 and 1 and a half and they didn't know how to play with the tent barely used only opened it they didn't like it and wanted to return it she laughed in my face the employee and manager and they said any open thing open can't be return nothing that is their new policy lolll it's a *** baby store it wasn't broken or anything it was a tent.

That wasn't even the point it was their attitude and the way they went about it. I spend hundres of dollars I will never ever be returning ever again I'll shop in target or somewhere else

Review about: Toys R Us Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1377271

That makes sense! If something is open why the *** would someone else want something open!

Would you have bought an opened item I bet you wouldn't. Go and shop at target because in reality your mad that you can't afford anything else

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