Not resolved

Looking for a bike for my grand son went to store 4 times in Miami on 117 Ave and 87 street in Kendall out of stock asked if they can get me one from Another store answer is no asked for a rain check until they receive no stock answer is no asked to buy the display model want to charge me an extra $10 for assembly I want the bike in a box not assembled when the store advertise a product you should have stock I spoke to the store manager no solution blank when it come to customer service I finally told the manager you lost my sale and any future sale in Miami the no service city I bought a bike from Walmart and maybe toys are us in Kendall Miami should rethink their customer SERVICE which is does not exist at that store just few kids running around calling themselves associates



12020sw109ave. 33176

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Toys R Us. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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