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I recieved the wrong item from Toys R Us 3 weeks ago and cannot get any satisfaction regards to getting it resolved. Their customer service is the worst ever.

They have been promising me that they would send out the correct item (after one employee blamed me because they sent the wrong item). I ordered a lego set at $129.99 and received a $59.99 pink vtech reader. I have sent back the reader but am still out the money and the lego set. Do not order from Toys R Us online!!!

I have called them 17 times now and have sent multiple emails - to no avail. Last time ever ordering / purchasing from this company.

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Anonymous
#558865

Next time, make sure you order the right item. It's not their fault you ordered the wrong item.

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