Not resolved
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
2 comments

My son was given a gift card for Christmas to toys r us. 25.00 went o spend it and they said nothing was ever loaded on the card the person pitched the card with cash so basically toys r us stole their money. *** company that steals from you with terrible employees who don't care to do their jobs.

Review about: Toys R Us Gift Card.

Reason of review: Problems with payment.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1377270

why blame the whole company? Just blame that one employee that messed up?!

Anonymous
#1328972

Sometime store forgot to activate or load the gift card

... problem is you need a receipt as a proof of transaction unless they will not help you.

If that card is a gift of course you don't have the receipt.. ( who woould give you the receipt by the way???) and that is toys r us policy..

They will replace lost/stolen/no load/ not activated card as long as you have the receipt.

I used to wrok as a CSR for Toys R Us... It may sound upsetting but that is their Policy...

You May Also Like