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My son was given a gift card for Christmas to toys r us. 25.00 went o spend it and they said nothing was ever loaded on the card the person pitched the card with cash so basically toys r us stole their money. *** company that steals from you with terrible employees who don't care to do their jobs.

Review about: Toys R Us Gift Card.

Reason of review: Problems with payment.

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why blame the whole company? Just blame that one employee that messed up?!


Sometime store forgot to activate or load the gift card

... problem is you need a receipt as a proof of transaction unless they will not help you.

If that card is a gift of course you don't have the receipt.. ( who woould give you the receipt by the way???) and that is toys r us policy..

They will replace lost/stolen/no load/ not activated card as long as you have the receipt.

I used to wrok as a CSR for Toys R Us... It may sound upsetting but that is their Policy...

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