If you have a special and you know people are waiting in line and plan on handing out tickets, please had them out as people show so people that have been standing in line for hours have a chance tather than the freeloaders that cut in front right before you open your doors! I was going to shop there afterwards and explained to manager what happened, said nothing they can do.
Customer Service said " you made still be able to find it elsewhere." I along with several others that stood in rain for 2 1/2 hours for store to open just got ripped off! Know you will not do anything about this.
This person wrote the review because of poor customer service at Toys R Us. Reviewer claimed that he or she wants Toys R Us to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.