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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

The portage, mi location is the worse one ive ever been too. The store manager is extremly rude, i only know he was the store manager because when i went to complain about the man who was incredibly rude, he was the one the service people called to talk to me.

The girl at the service desk, a red haired lady was just as rude. Why do you people think that you can insult and belittle someone?

I will never shop there again, and ill be sure to spread the word about how rude, and unsound they are. Learn how to treat people with respect toys r us!

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Toys R Us. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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