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3.8

About two or three weeks ago I went to the Babies R Us, in Totowa NJ... It was a Sunday, and supervisor I believe her name was dre thanks to her name badge.

She was being incompetent talking about how their was no manager on duty and how she can't do this. Running around and pretty much making be me feel the stress or whatever she was feeling. I just wanted to leave but she was being slow talking about her business out loud. Which you shouldn't makes you look bad.

And I remember her yelling a this poor girl who was running around helping everyone.. Telling you she can multi task because I saw her running around like a confident person taking on the stress that her supervisor was going through or whatever. Than that supervisor yells at her telling her the two people who called in coming late why she didn't tell anyone.. The girl stayed silent saying I paged a manager but no one answered I put them on hold for ten minutes and just said OK come in I'll let someone know.

The supervisor yelled at the sweet little employee telling her she is nothing. She isn't anyone and she shouldn't have spoken to them. The supervisor was being a total *** and I could remember this girls face like she was humiliated she said nothing left and helped someone else. I give her props the girl.

If a supervisor spoke to me like that I would have just left. All I did was looking down feeling so bad for the employee and feeling annoyed that this supervisor spoke out in front of customers in such a condescending way..

I wanted to intervene but who knows that supervisor would have probably spoke bad to me as well. I just left and felt so bad for this employee and before I left I told her you are amazing and you should get promoted to a higher position because you seem more put together and more like leader than that supervisor.

Reason of review: Poor customer service.

Location: Wayne, New Jersey

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