I placed and order with Toys R Us for an online card. Somehow the e-mail of the recipient was missing, and I was never notified that it was never sent.
Had I not ontacted the recipient I would never have known.
I received 3 e-mails of confirmation and the last one was a copy of the e-mail that was sent.
I contacted their customer service department and they kept telling me that they do not notify you if the e-mail address is missing. How inefficient and ineffective is Toys R Us!.
I would never do business with them again.