Carbon Hill, Alabama
Not resolved
Delivery Service
Discounts and Special Offers
1 comment

Ok so I purchased a paw patrol patroller online. First it was out of stock.

Then it finally shipped. Took forever to get here. Received my package December 22. Three days before Christmas.

Well as I picked the huge box up the postal worker commented on how light it was. So I decided to open it right then & there. Imagine my surprise & both postal workers as all that was in the box was an invoice paper & some bubble wrap. The postal lady come around & inspected the box.

No it wasn't previously opened or tampered with from either end. So I called thinking they'd overnight me one. I was told they were one of the big demand toys & were sold out. They offered to refund me & give me a 10$ coupon off for my next order.

Seriously? Who ships an empty box? So I'll just tell my son sorry they forgot to put your toy in the box & they have no more. Besides why would I want a 10$ off coupon for my next order?

As if I'd order from them again! Thanks to Facebook I found one locally.

Thanks for nothing toys r us. I'll stick to eBay or Walmart!!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of paw patrol paw patroller. Toys R Us needs to read this review and look into the issue (if any) according to poster's claims.

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Terrible! They must have some really great people working there to ship an empty box!

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