Not resolved
Advertised vs Delivered
Customer service
Delivery Service

12/18/2016 Don't order for pick up services. WORST SERVICE EVER !!

I ordered since Sun Dec 18 to pick up at Pembroke Pines Store All items supposedly were available. To this day - 2 days later - no email with confirmation received. Went in person because they cancelled 1 item & now claiming they dont have any of the other items.

What a waste of my time and lack of customer service. Never again for sure !!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of toys r us pick up service. Toys R Us needs to read this review and look into the issue (if any) according to poster's claims.

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