Westland, Michigan
0 comments
Not resolved
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Bought some Disney infinity characters and got a price match from Bestbuy.com.So I purchased more characters And again, they were featured cheaper 2 days later on bestbuy.com.

When I went to Toys R Us on the second set of characters I was told first that they don't price match bestbuy.com. They I presented a cheaper price for GameStop.com and was again told they don't price match GameStop.com either. I think Toys R Us needs to take down the price match guarantee on their website because both bestbuy.com and GameStop.com are on there. I was then told it could only be used on games.

Wow! Guess what, it doesn't say that in their "price match guarantee" anywhere.

Guess I'll be taking my money elsewhere from now on!By the way, infinity characters are in the "game" section of the store.

Reason of review: Pricing issue.

Monetary Loss: $18.

Preferred solution: Price reduction.

Had an Experience with Toys R Us?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

The Childrens Place Clothing Review The Childrens Place "Menu Review Detail RUINED CHRISTMAS Children's Place 1/5 original star-rating waiting - MODERATION TEAM This review is waiting for approval by the ConsumerAffairs moderation team. We count on members like..." Read more Screaming Owl Clothing Review from Lewiston, Maine Screaming Owl "I was skeptical of ordering from Screaming Owl after seeing reviews, but I wanted to try it out for myself. I received my first order within 2 1/2 weeks..." Read more Screaming Owl - Chevron Romper Bundle Review Screaming Owl "After waiting 7+ weeks for an order that I was told would be delivered in 4-6, I requested a refund for undelivered goods/services. The day after I submitted a charge..." Read more Toys R Us Razor Bicycle Review from Van Nuys, California Toys R Us "I bought a razor mx -650 and when i was asembeling it i notice that the motor was completely mest up and then the bike was scratched up i..." Read more Little Caesars - Worst Ever!!! Little Caesars "Perhaps my experience wasn't the worst but it definitely made me furious. My daughter and I went in of a Friday evening. They had obviously been a bit busy but..." Read more Popeyes Louisiana Kitchen - Bad experience and bad customer service Popeyes Louisiana Kitchen "I visited the popeyes location on the attached receipt to order the new cheddar biscuit butterfly shrimp deal. When I opened the tackle box, I alerted the manager that the..." Read more Roche Bobois - Glass Transeo Dining Table Roche Bobois "We purchased a beautiful Transeo glass base dining table from Roche Bobois. The base has four pieces of industrial glass that crisscross. The four pieces are glued together in the..." Read more Mattress Firm Uses Gold Thread that looks like stains in pictures to deny claims. Mattress Firm "Mattress Firm You said my mattress warranty is void because of stains. You use gold colored thread that makes it look like stains when you take the pictures. We use..." Read more