Toys R Us Price Match Scam

33 of 311 Toys R Us reviews

Bought some Disney infinity characters and got a price match from Bestbuy.com.So I purchased more characters And again, they were featured cheaper 2 days later on bestbuy.com.

When I went to Toys R Us on the second set of characters I was told first that they don't price match bestbuy.com. They I presented a cheaper price for GameStop.com and was again told they don't price match GameStop.com either. I think Toys R Us needs to take down the price match guarantee on their website because both bestbuy.com and GameStop.com are on there. I was then told it could only be used on games.

Wow! Guess what, it doesn't say that in their "price match guarantee" anywhere.

Guess I'll be taking my money elsewhere from now on!By the way, infinity characters are in the "game" section of the store.

This review is a subjective opinion of a user.
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More Review Details

Website
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Value for money
Advertised vs Delivered
Location
Warranty
Layout of Store
Discounts and Special Offers
Price Affordability
Customer service
Product or Service Quality
More

  • What I liked
      No items
  • What I disliked
    • Attitude

Reason of review:
Pricing issue
Preferred solution:
Price reduction
Monetary loss:
$18
Review category
Kids' Stores
review #887821 by

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