Tried to return a LIV doll with a receipt in a perfect unopened package and was told I could not return it or get store credit since it was over 90 days. The receipt only says "No Returns Without a Receipt".
There was nothing posted by the return desk or anywhere I could find that says no returns or credits after 90 days. So I asked them WHERE is it posted that says that and the reply I got in a rude voice was "Everywhere". I was referred to an 800 number to question the policy and the customer service rep I called did not know the return policy either and had to look it up! What kind of customer service is that?
I will not shop at Toys r Us again, their policy is a total rip off!