Product: Toys R Us Shipping Service Clear all filters (31 of 31 reviews match)
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On 2/12/2018, I purchased two items off of my friend's baby shower registry online.I checked out using PayPal and selected my home address as the delivery address. An hour later, I checked my confirmation email and noticed that it was instead being shipped to my...
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Anonymous
dee

The same thing just happened to me! What website makes you choose a shipping address for EACH ITEM separately. That's insane! Now, my friend is getting some of her items deliv...

1.0
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Toys R Us Shipping Service
I didn't like
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#1188821
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Toys R Us - Disapointed

I bought on toy rus site payed for a express shipment ( 2 days) and in two days The order was not yet shipped. I called The Toy rus help they informed that i Will receive in that evening , but no arrival . I called again , they informed that Will cancel and reimbursement but till Now nothing. I bought on Dec 26th, first call dec 29th, second call dec 30th.I sent a lot of e-mails but no reply
1.0
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Toys R Us Shipping Service
#1162581
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Toys R Us is an absolute shambles of a company. Ordered two items. One item delivered to the wrong address and then turned out to be the wrong item. Other item I was told I could not have as they were out of stock even though I could still add it to my basket online...
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1.0
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Toys R Us Shipping Service
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#1161933
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I went on the toys r us wish list. Found my granddaughter's list for christmas 2017 I ordered $78.00 worth if toys to be shipped to her I mentioned it to my daughter in law and was blown away when she told me she did not yet do the 2017 list. The child is too young to...
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2.6
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Toys R Us Shipping Service
#1141964
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I ordered a vampirina house and received a my little pony.I called customer service and was on hold for 44 minutes resulting in no resolution for the problem. I called customer service back a few days later when I was not refunded my money and was told that my money...
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Anonymous
Selena

All you have to do is return it. They can't give you a refund and then wait for you to return the item. I'm sure they have comments on your account and that's why they knew wh...

1.6
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Toys R Us Shipping Service
#1138344
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On 11/19/17 at 12:23 A.M.I placed a order #6784279960 on-line, after completing the order I noticed that the zip code was incorrect, which meant my order was going to the wrong address. I immediately called thinking that they would have someone manning the phones for...
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MattD78
MattD78

Get used to this if you shop online a lot. Almost no online retailer can cancel an order once it's placed, and especially not the next day. By the next day that information ha...

1.0
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Toys R Us Shipping Service
#1135119
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I would like to inform that babies r us/ toys r us in Ohio, Groveport , at Fulfillment c/ o 2829 Rohr Rd are commiting a freud in terms of sending different items to people and ovetcharging them 3 times more than for the price people have purchased the items. Before...
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Toys R Us Shipping Service
#1095616
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I ordered a product for my daughter's birthday.Her birthday passed without receiving the order. When it did come, it was not the item I ordered, not even close. When I called customer service, rather than apologize or credit my account, they said they wouldn't until...
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Anonymous
Anonymous

I ordered from them as well. The item was suppose to be here 3/28/17. Checked tracking number now it's not gonna be here until 4/3/17. After her party. Toys r us sucks.

1.0
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Toys R Us Shipping Service
#999066
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Toys R Us almost non-existent Customer Service: I won't use Toys R us online again not because there was a problem (problems happen) but because they make it very hard to resolve the problem. I placed an order online on 12/18/16 that said it would arrive by 12/23. It...
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Toys R Us Shipping Service
#981777
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Called both Toys R Us and FedEx numerous times. Instead I was flat out told by FedEx that the packages were never dropped off. My final call to Toys R Us, I was told nonchalantly that I will be getting them Tuesday. If you guys can't fulfill shipping obligations why...
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Toys R Us Shipping Service
#979452
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