Had a action figure sent to the house. The box was completely open,missing items,no shipping label.
customer service was absolutely horrible. incompetent extremely unhelpful workers.
four times I called customer service and I got the runaround every single time. each time the representative stated they had send me a confirmation email for a new product to be shipped after 35 minutes on the phone with the same representatives who could not produce an email or a confirmation I was hung up on after I asked to speak to a supervisor.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of toys r us shipping service. Toys R Us needs to read this review and look into the issue (if any) according to poster's claims.