Last week the TRU website had $15 off $50 purchase of ANY Lego set with coupon code, except no code was available. I called the customer service and was transferred, and put on hold many times ...58 minutes later they said they would adjust the price since no one could find the code.
My item arrives and the promo item advertised was not included. I sent an email, then called and today a huge envelope arrives EMPTY. I called again and they said their was nothing they could do except a coupon for a future purchase! OMG.
NEVER AGAIN. What a screwed up company.