Bought a Barbie Kitchen online, then went on sale for $20 cheaper a week later. Customer service didn't want to match their own lower price, so I had to go to the store to buy a new one at a lower price and return it right there with the higher price receipt.
What a waste of customer time. The customer service on the phone was useless.
I asked for the manager and she said none was available and that other agent will tell me the same thing; that they don't price match their own pricing. I am very disappointed about their services.