I bought something with my rewards and I had to take it back I was not informed that when it was returned I lost my rewards!!! Thats $20.00 down the drain!!
Super upset!!! I think that I should have at least of been informed that I would lose my rewards! If I would have known that I would not have returned the item I would have given it to someone as a gift!!
I can't believe I just lost $20.00 when you earn the money it should be yours!! This is ridiculous if there was another baby store around my area I would boycott babies/toys r us.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $20. The author is overall dissatisfied with Toys R Us. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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